IT News

  • Mitigating the Risk of Cloud Based File Sharing Tools

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    BITBOXLOGOMitigating the Risk of Cloud Based File Sharing

    3 Common problems to cloud based file sharing tools and how BITBox can resolve them.

    In 2013, employee misuse of DropBox in small to medium sized organizations was 21%

    Today that percentage has more than doubled. That means there is a 50% chance that there could be someone using a FSS (File, Sync & Share) tool putting your corporate data at risk without you knowing it. (Source: Osterman Research Inc, 2013, 2015) 1 in 3 organizations have suffered data leakage.

    Despite that, even authorized usage of FSS tools will have some issues executives will be concerned about. The most common concerns are:

    • Minimal IT control over content and lack of governance
    • No control over physical location of data storage
    • Security capabilities are sometimes lacking

     

    1. Minimal IT Control and lack of Governance

    Most FSS tools are designed for simple consumer usage; therefore they don’t support or have centralized admin capabilities. Even though DropBox for Teams addresses some of these controls and collaboration functions, we still don’t have visibility to monitor the files and users.

    BITBox has total control and visibility on what gets stored and shared. End users can access files from their notebook, tablet or phone in a controlled environment. BITBox integrates with Active Directory therefore carrying over all security and permissions on data to end users.

    1. No Control over Physical Location of Data Storage

    Most FSS tools and services do not have the option of where your data is stored. For example DropBox utilizes Amazon S3 to store and transfer data. Employing another 3rd party provider increases security risk.

    BITBox lets you keep your corporate files safe and synchronized on your choice of private or shared servers. BITBox’s data centre is located in Toronto, Ontario Canada in a top tier facility owned by Bell Canada.

    1. Security Capabilities are lacking

    Where most FSS tools encrypt data at the storage level, BITBox uses 256 bit AES encryption and data is transferred securely over SSL. As mentioned above, NTFS file permissions are enforced via Active Directory. Data can be shared externally with PIN based authentication with an auto link expiry option. In case a device is lost, that device can be remotely wiped.

    For more information about BITBox, give us a call at 416-646-1690. Click here for brochure.

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  • Welcome, Accu-Tel Call-Centre!

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    We would like to extend a welcome to Accu-Tel as one of BIT Incorporated’s most recent client additions.  Accu-Tel is one of the premiere call Accu-tel logocentres in Toronto.

    BIT will be functioning as the complete RMM and Managed Services Provider solution for Accu-Tel. We will be managing their IT infrastructure in Toronto.

    Accu-Tel has an extensive list of call centre services and utilizes the latest technology to ensure an excellent customer service experience and results. Accu-Tel’s strong commitment to customer service excellence is governed by well-trained agents and supervisors that are focused on working with you to achieve your business objectives. Whether you’re looking for appointment booking, order taking, emergency response or complete call centre outsourcing Accu-Tel Call Centre can create a customized solution to meet your needs.

    To learn more about Accu-Tel, click here…

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  • Windows 10: A Brief First Look. Part 2 of 2

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    Windows 10: A Brief First Look. Some things to look for, some things to look out for… ( Part 2 or 2 )

    From part 1 , we took a first look at Windows 10 and how Microsoft has changed things to improve adoption of this version. Part two takes a look at some features and settings that require deeper investigation.

    1. Peer to Peer Update Patching

    Windows 10 has introduced peer to peer distribution model of updates and patches rather than downloading from one central source. In some cases this maybe a good idea. If you have a small office, downloading once from the internet and then having the patches being distributed internally across all PCs in the network would save on bandwidth. However, you will also participate over the internet as well. Not a good idea if you have a slow connection or if you need to be sensitive about your bandwidth consumption. Enterprise/corporate users will want to use other tools like Windows Server Update Services (WSUS) to manage updates. The good news is that these settings can be tweaked.

    1. Privacy Settings

    Discussing privacy in Windows 10 requires a blog post on its own. The key takeaway here is that you need to investigate and understand how privacy settings work under Windows 10. If you have a Microsoft account, data automatically syncs to Microsoft servers. If you use Cortana, that data is sent too. Advertisers will begin to know who you are. There are some statements in Microsoft’s new privacy policy that are disturbing regarding of disclosure of data.  Check out Lifehacker’s article on how to control some of your privacy settings.

    1. Forced Updates

    Besides privacy, the biggest uproar came from Microsoft having its feature and security updates download and install automatically. PCs are automatically patched which is a good thing for reducing security threats. However, what happens when an update causes something on your PC not to work? This already has happened with a conflict of Microsoft and NVidia graphic drivers. Windows 10 Professional version now has a new “Defer Updates” option. In a corporate/enterprise environment, this should not be an issue if you have an update server in place.

    Summary:

    From our original question in part 1 “Should I upgrade?” Typically, many do not like being early adopters when something is released. Considering that there has been large update files dispatched already , some are asking “Is it really ready?” You have a year to make a decision.  If you are entitled to a free upgrade and willing to do your due diligence regarding privacy, I see no reason not to upgrade. My upgrade experiences on both my PCs have been one of the smoothest installs I have ever encountered in my twenty years in this industry. Corporations (mostly small businesses) who are also entitled to the free upgrade need not worry about the capex expenses regarding software license upgrade costs. At a bare minimum, companies should take advantage of this and at least have Windows 10 being trialed in a sandbox environment.

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