Regular Service Rates & Hours of Operation |
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Days |
Hours |
Description |
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Monday – Friday |
8:30am – 5:00pm |
The minimum charge for off-site IT services is $180.00 for the first hour, and $140.00 for each additional hour billable in 15 minute increments. |
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Monday – Friday |
8:30am – 5:00pm |
The minimum charge for in-house IT services is $140.00 for the first hour, and $120.00 for each additional hour billable in 15 minutes increments. |
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Project Management $160.00 |
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Travel Fee within Toronto is $40.00 Travel Fee in the Mississauga, Oshawa and Durham Region is $50.00 Travel Fee in the Hamilton Region is $70.00 |
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BIT Technical Support Contact Number: 416-646-1690 |
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BIT Technical Support Email: service@bit-incorp.com |
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Emergency Same Day Service Rates |
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Days |
Hours |
Description |
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Monday – Friday |
8:30am – 5:00pm |
The minimum charge for same day off-site IT services is $150.00 for the first hour, and $150.00 for each additional hour billable in 15 minute increments. |
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Monday – Friday |
8:30am – 5:00pm |
The minimum charge for in-house IT services is $140.00 for the first hour, and $140.00 for each additional hour billable in 15 minutes increments. |
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Travel Fee within Toronto is $40.00 |
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Travel Fee in the Mississauga, Oshawa and Durham Region is $50.00 |
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Travel Fee in the Hamilton Region is $70.00 |
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BIT Technical Support Contact Number: 416-646-1690 BIT Technical Support Email: service@bit-incorp.com |
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After Hours Service Rates |
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Days |
Hours |
Description |
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Monday – Friday |
6:01pm to 9:00pm |
The minimum fee for an IT support call is $150.00 for the first hour and $125.00 for each additional hour. |
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Monday – Friday |
9:01pm – 7:30am |
The minimum fee for an IT support call is $250.00 for the first hour and $225.00 for each additional hour. |
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Saturday & Sunday |
7:31am – 4:00pm |
The minimum fee for an IT support is $175.00 for the first hour and $150.00 for each additional hour. |
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Saturday & Sunday |
4:01pm – 7:29am |
The minimum fee for an IT support call is $350.00 for the first hour and $250.00 for each additional hour. |
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Statutory Holidays |
All Day |
The minimum charge for an IT support call is $350.00 for the first hour and $250.00 for each additional hour. |
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Travel Fee within Toronto is $40.00 |
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Travel Fee for the Mississauga, Oshawa and Durham Region is $60.00 |
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Travel Fee within the Hamilton Region is $80.00 |
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BIT After Hours Support Number: 416-646-1690 Press 9 BIT After Hours Support Email: emergency@bit-incorp.com |
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