Service Rates

Regular Service Rates & Hours of Operation

Days

Hours

Description

Monday – Friday

  8:30am – 5:00pm

The minimum charge for off-site IT services is $110.00 for the first hour, and $110.00 for each additional hour billable in 15 minute increments.

Monday – Friday

8:30am – 5:00pm

The minimum charge for in-house IT services is $100.00 for the first hour, and $100.00 for each additional hour billable in 15 minutes increments.

Project Management $160.00

Travel Fee within Toronto is $40.00

Travel Fee in the Mississauga, Oshawa and Durham Region is $50.00

Travel Fee in the Hamilton Region is  $70.00

BIT Technical Support Contact Number: 416-646-1690

BIT Technical Support Email: service@bit-incorp.com

Emergency Same Day Service Rates

Days

Hours

Description

Monday – Friday

8:30am – 5:00pm

The minimum charge for same day off-site IT services is $150.00 for the first hour, and $150.00 for each additional hour billable in 15 minute increments.

Monday – Friday

8:30am – 5:00pm

The minimum charge for in-house IT services is $140.00 for the first hour, and $140.00 for each additional hour billable in 15 minutes increments.

Travel Fee within Toronto is $40.00

Travel Fee in the Mississauga, Oshawa and Durham Region is $50.00

Travel Fee in the Hamilton Region is  $70.00

BIT Technical Support Contact Number: 416-646-1690

BIT Technical Support Email: service@bit-incorp.com

After Hours Service Rates

Days

Hours

Description

Monday – Friday

6:01pm to 9:00pm

The minimum fee for an IT support call is $150.00 for the first hour and $125.00 for each additional hour.

Monday – Friday

9:01pm – 7:30am

The minimum fee for an IT support call is $250.00 for the first hour and $225.00 for each additional hour.

Saturday & Sunday

7:31am – 4:00pm

The minimum fee for an IT support is $175.00 for the first hour and $150.00 for each additional hour.

Saturday & Sunday

4:01pm – 7:29am

The minimum fee for an IT support call is $350.00 for the first hour and $250.00 for each additional hour.

Statutory Holidays

All Day

The minimum charge for an IT support call is $350.00 for the first hour and $250.00 for each additional hour.

Travel Fee within Toronto is $40.00

Travel Fee for the Mississauga, Oshawa and Durham Region is $50.00

Travel Fee within the Hamilton Region is $60.00

BIT After Hours Support Number: 416-646-1690 Press 9

BIT After Hours Support Email: emergency@bit-incorp.com

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