We operate as a strategic IT extension of your organization - a fully integrated, outsourced IT Department tailored to your unique needs.
Whether you require IT support with computers, security, servers, networks, Wi-Fi, VPNs, cloud infrastructure, Office 365, or day-to-day IT operations, our team ensures your technology runs smoothly.
If you need IT - you need us, or someone like us!
Our practice areas
About our company
Managed IT Services for Business
We deliver secure, scalable, and client-focused IT solutions, backed by three decades of experience, our team blends deep technical expertise with a dedication to service excellence. Our ideal client is a business with 10 to 250 employees, Windows or Apple OS based. We have unparalleled experience servicing clients with multiple locations and combination of on-premisses and cloud based systems.
We Function As Your IT Department
We learn your organization operating structure and deliver IT services designed to your organization specific needs.
We Procure Your Products
We offer more than 45,000 computer SKUs from a variety of vendors, including Microsoft, Adobe, Apple, Dell, Hewlett Packard, WatchGuard, Yealink and Cisco, among many others. If your need a computer related product, we have it.
Commitment to Excellence
By staying ahead of industry trends and understanding your unique challenges, we offer innovative, relevant, and impactful services that make your IT more effective and stable. How we measure our effectiveness? by measuring the reduction in ticked raised! think about it!
Location
We are based in Toronto, Canada, but service our clients around the world.
Who we are
We are a team of experienced IT professionals with strong educational backgrounds, industry certifications, and deep technical expertise.
Recognized as a leading IT support provider in Toronto, we deliver a comprehensive range of tailored IT services designed to meet the unique needs of each client. Our commitment to excellence, backed by service level agreements, ensures dependable and high-quality support.
Though based in Toronto, Ontario, we proudly support clients across Canada, the United States, Europe, and China.
We don’t limit ourselves to a single industry, but we bring extensive experience in sectors such as:
Legal & Regulatory
Healthcare
Mining (including deep familiarity with Northern Ontario operations)
Marketing (especially with Apple ecosystems and large data environments)
Professional Services
Whether you're a startup or an established enterprise, we’re here to be your trusted IT partner - scalable, responsive, and aligned with your goals.
How we work
Simple, Transparent Pricing
We offer most of our services at a fixed monthly rate per user, starting at $110 per employee per month. This flat rate provides a clear foundation for budgeting and planning. Final pricing may vary based on factors such as the complexity of your IT environment, number of users, and location - but $110 is our typical starting point.
What’s Included
Unlimited user support
Proactive maintenance
Security services and monitoring
Ongoing IT management and consulting
Additional Costs to Consider
Some external services may incur separate charges, including:
Software licenses (e.g., Microsoft 365, Adobe)
Server and cloud hosting
Specialized infrastructure or third-party tools
Any Hidden Costs?
None. We believe in complete transparency. If you need something outside of our standard agreement, (like setting up a new office), we’ll provide a clear estimate before any work begins. No surprises. Just reliable, scalable support.
Our IT Services
Cyber Security Services
Cyber Threats Protection
We specialize in protecting your organization from the ever-evolving threat of cyber attacks. Using cutting-edge software and advanced firewall engineering, we ensure your digital infrastructure remains secure and your data stays protected.
Rapid Recovery When It Matters Most
If you've fallen victim to a cybersecurity incident, our expert team is here to help. We provide fast, effective recovery and reactivation of your IT services - minimizing downtime and cost.
Public & Private Cloud Services
Data Centre Solutions
If your organization requires private cloud servers or dedicated server infrastructure, we’ve got you covered. We operate two secure data centres in the Toronto area, purpose-built for hosting critical applications and supporting disaster recovery.
Azure and Office 365
From managing your infrastructure and cloud firewalls to Azure applications and Office 365 services, our team ensures your cloud environment is optimized, secure, reliable and cost effective.
Managed IT Services
Day to Day Operations
From everyday tasks like password resets, user onboarding and offboarding, printing, and licensing, to sourcing equipment and managing security, backup, and disaster recovery—our Managed IT Services cover it all as one monthly price.
Cost Control and Consistency
We deliver these services with reliability and consistency, all at a fixed and predictable monthly cost, so you can focus on your business while we take care of your IT.
Schedule your appointment
Free Consultation
Meet with one of our engineering specialists to explore your IT needs. This no-obligation session is designed to understand your requirements and determine if you're a good fit for our Managed IT Services.
You'll receive a customized proposal - completely free of charge.
✅ Perfect for businesses considering ongoing IT support.
Existing Client Support
If you're an existing client, you can schedule a technical session with one of our consultants for help with troubleshooting, setup, or installations.
✅ We only provide technical support to existing clients. We do not offer ad-hoc IT support.
At BIT Incorporated, our goal is to ensure your IT infrastructure is always optimized, secure, and aligned with your business needs.
Paid Consultation
Looking for expert insight or a second opinion on your current IT setup? Book a session with an engineering specialist to review your environment.
⚠️ Please note: This is a consultation only - no technical support is provided as part of this service.
Contact us
Ready to collaborate
Share a few details below and we’ll get back to you shortly, we’re excited to connect!
Need technical assistance
Give us a call: (416) 646-1690 or 1-800-903-4528. We actually pick up the phone.
Speak to sales
Call (416) 646-1690 Option 1
We are headquartered in Toronto, and proudly serve clients across Canada and worldwide.